VoxPilot is a free text-to-speech platform. All core features — text-to-speech reading, voice library access, speech-to-text, and downloads — are available at no cost and require no payment of any kind.
The only payments processed through VoxPilot are voluntary support contributions, made by users who choose to help cover server and development costs via our Support Us page. These are one-time, non-subscription payments in fixed tiers ($1, $3, $5, and $10).
Because support contributions are voluntary donations rather than purchases of a product or service, they are generally non-refundable. By completing a support payment, you acknowledge that you are making a voluntary contribution and not purchasing access to any feature, credit, or subscription.
We will consider refund requests in the following circumstances:
If you believe you qualify for a refund under the circumstances above, please contact us within 14 days of the transaction via our Contact page, including your payment confirmation email and a brief description of the issue.
Approved refunds are processed through our payment provider and typically appear back on your original payment method within 5-10 business days, depending on your bank or card issuer.
Payments on VoxPilot are processed by a third-party payment provider (such as Paddle or Lemon Squeezy). Your transaction may also be subject to that provider's own refund and dispute policies.
For any questions about this policy or a specific transaction, reach out via our Contact page.